Today, we’re proud to share a new chapter in our journey: BoostUp is now Terret.
This change reflects more than just a new name—it’s a redefinition of who we are, the problems we solve, and the future we’re building alongside the most forward-looking revenue leaders in the world.
Interested in learning more? Check out our blog.
Focus on high-value customer interactions
Offload administrative tasks so CS managers can spend time on strategic account planning and relationship building.
Scale customer portfolio management
Enable each CS manager to handle larger customer portfolios with comprehensive agent support.
Proactively identify expansion opportunities
Effortlessly monitor usage patterns and engagement signals to flag growth opportunities automatically.
Streamline renewal processes
Automate renewal workflows while ensuring consistent execution of proven CS methodologies across the organization.
Streamline customer success workflows.
Sales to CS Coordinator: summarizes all information captured during sales cycle related to implementation and deployment and tracks associated actions
CS Process Manager: generates expansion strategy and surfaces next best action
Account Researcher: analyzes customer usage patterns and business growth indicators
Mutual Action Planner: coordinates multi-stakeholder renewal and expansion processes
Anticipate future pipeline in real time.
Delivers AI-driven projection of renewal and expansion revenue
Generates CS specific forecasts for NDR, renewals, expansions, and churn risk
Executes processes for forecast submission, assembly, and review
Surface insights for Customer Success.
Deal Analyst: assesses renewal risk and expansion potential for each customer account
Trend Finder: surfaces insights related to win rates, renewal propensity, and expansion potential
Complete post-sale revenue lifecycle
Handle every aspect of customer success revenue from onboarding through expansion.
Scalable CS operations
Support growing customer bases and complex renewal processes without proportionally increasing CS headcount.
Integrated revenue operations
Connect customer success activities with sales, marketing, and product teams.
Terret took our CS forecasting from a 5% margin of error to less than 1%.
Paul Staelin
Chief Customer Officer
I’ve asked my team to build a next-generation GTM function. Terret has been an invaluable tool in service of this objective.
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Marjorie Janiewicz
Global Head of Revenue
Terret has become an integral part of our sales motion because they’ve done a superior job of addressing the full scope of my revenue team’s responsibilities.
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Jeff Perry
CRO
• 45% reduction in administrative time for CS managers
• 60% larger customer portfolios managed per CS team member
• 35% improvement in expansion opportunity identification
• 25% increase in Net Dollar Retention with agent-assisted operations
