Today, we’re proud to share a new chapter in our journey: BoostUp is now Terret.
This change reflects more than just a new name—it’s a redefinition of who we are, the problems we solve, and the future we’re building alongside the most forward-looking revenue leaders in the world.
Interested in learning more? Check out our blog.
Customer Success teams spend excessive time on administrative tasks instead of building relationships and identifying expansion opportunities.
Growing customer portfolios make it difficult to standardize renewal methodology and track expansion opportunities.
Teams struggle to proactively identify and act on expansion signals from usage patterns, engagement data, and customer interactions.
Customer base growth outpaces CS team capacity, creating operational bottlenecks and missed revenue opportunities.
Offload CS administrative work
Deploy AI Agents to handle renewal documentation, health scoring, and expansion tracking.
Scale account management capacity
Enable CS managers to handle renewal documentation, health scoring, and expansion tracking in a fraction of the time.
Proactively identify expansion opportunities
Focus on customers while Terret continuously monitors usage patterns and engagement metrics and flags growth opportunities.
Streamline renewal workflows
Offload renewal workflows while ensuring consistent execution of CS methodologies across the organization.
Streamline customer success workflows.
Sales to CS Coordinator: summarizes all information captured during sales cycle related to implementation and deployment and tracks associated actions
Expansion Coach: generates expansion strategy and surfaces next best action
Account Researcher: analyzes customer usage patterns and business growth indicators
Mutual Action Planner: coordinates multi-stakeholder renewal and expansion processes
Anticipate future pipeline in real-time.
Roll up renewal and expansion forecast based on product, account and CS Manager
Access revenue data from CRM, Customer Success, and product usage systems to achieve a unified view of revenue
Generate precision forecasts using predictive models built specifically for renewal and expansion revenue
Simplify call prep.
Meeting Advisor: summarizes customer calls and researches meeting participants
Agenda Planner: defines renewal review objectives and assembles customer success materials
Call Assistant: summarizes customer success calls and extracts key retention and expansion topics
Action Item Wrangler: documents new action items from sales processes, assigns owners and dates, and prioritizes and tracks progress
Surface insights for customer success optimization.
Trend Finder: surfaces insights related to win rates, renewal propensity, and expansion potential
Complete renewal and expansion lifecycle
Handle every aspect of post-sale revenue from onboarding through expansion.
Scalable customer success operations
Support growing customer bases without proportionally increasing CS headcount.
Integrated revenue operations
Connect customer success activities with sales, marketing, and finance.
Terret took our CS forecasting from a 5% margin of error to less than 1% as we near the end of the quarter. This precision makes a huge difference in our NDR predictions.
Paul Staelin
Chief Customer Officer
I’ve asked my team to build a next-generation GTM function. Terret has been an invaluable tool in service of this objective.
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Marjorie Janiewicz
Global Head of Revenue
Terret has become an integral part of our sales motion because they’ve done a superior job of addressing the full scope of my revenue team’s responsibilities.
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Jeff Perry
CRO
• 45% reduction in administrative time for CS managers
• 35% increase in expansion opportunities identified per account
• 25% improvement in renewal rate predictability
• 50% larger customer portfolios managed per CS team member
